Job Description – HR Manager
Company: SalesGarners Marketing Pvt. Ltd.
Job Title: HR Manager
Department: Human Resources
Location: Kharadi ,Pune .
Employment Type: Full-Time
Experience: 4–7 Years
Key Responsibilities
1. Recruitment & Talent Acquisition
-Manage end-to-end recruitment for all departments, including Telecalling, Lead Generation, Appointment Generation, Operations, Quality Assurance, and Support.
-Understand manpower requirements and coordinate with department heads to fulfil hiring targets.
-Develop effective recruitment strategies to attract qualified candidates.
-Manage job postings, candidate sourcing, screening, interviews, and offer rollouts.
-Build and maintain a strong candidate pipeline for immediate and future requirements.
-Ensure timely onboarding of new employees as per business requirements.
2. HR Operations & Employee Management
-Manage the complete employee lifecycle, from onboarding to exit formalities.
-Maintain employee records, attendance, leave management, and HR documentation.
-Ensure employee files, offer letters, appointment letters, NDAs, and other documentation are properly maintained.
-Manage probation reviews, confirmation letters, and employee performance documentation.
-Handle employee grievances, disciplinary matters, and workplace concerns.
-Ensure smooth coordination between employees, team leaders, managers, and senior management.
3. Payroll & Attendance Management
-Coordinate monthly payroll processing, salary calculations, incentives, deductions, and reimbursements.
-Monitor attendance, late marks, absenteeism, leaves, and overtime.
-Ensure accurate and timely payroll inputs are shared with the accounts team.
-Maintain proper records of employee salary structures and compensation revisions.
4. HR Policies & Compliance
-Develop, implement, and maintain HR policies and employee handbooks.
-Ensure compliance with applicable labour laws and statutory requirements.
-Manage employee documentation and statutory records.
-Establish structured processes for leave policies, attendance, workplace conduct, and employee discipline.
-Coordinate statutory compliance requirements such as PF, ESIC, Professional Tax, and other applicable regulations.
5. Employee Engagement & Retention
-Develop initiatives to improve employee satisfaction, motivation, and retention.
-Conduct employee engagement activities, feedback sessions, and internal communication initiatives.
-Identify employee concerns and work towards resolving them.
-Monitor employee attrition and implement retention strategies.
-Organize employee recognition programs, celebrations, and team-building activities.
6. Performance Management
-Coordinate performance appraisal cycles and employee evaluation processes.
-Work with department heads to establish performance review mechanisms.
-Track probation performance and employee confirmation timelines.
-Support managers in handling underperforming employees through structured performance improvement plans.
-Maintain records of employee performance reviews and feedback.
7. HR Reporting & Workforce Planning
-Prepare monthly HR reports covering headcount, recruitment, attrition, attendance, and employee performance.
-Monitor hiring requirements against organizational manpower plans.
-Track recruitment turnaround time and joining ratios.
-Provide management with regular updates on HR operations and workforce challenges.
I-dentify opportunities to improve HR processes and operational efficiency.
Key Performance Indicators (KPIs)
The HR Manager will be evaluated based on the following
-Recruitment Fulfilment: Achievement of monthly and quarterly hiring targets.
-Time to Hire: Timely closure of open positions.
-Employee Retention: Reduction in avoidable employee attrition.
-Attendance Management: Accurate attendance and leave records.
-Payroll Accuracy: Timely and error-free payroll inputs.
-Employee Documentation: 100% completion of employee documentation.
-HR Compliance: Timely completion of applicable statutory and regulatory requirements.
-Employee Engagement: Effective employee engagement and grievance resolution.
-HR Reporting: Timely submission of accurate HR reports to management.
Required Skills & Qualifications
-Bachelor's degree in Human Resources, Business Administration, or a related field. MBA in HR will be preferred.
-4–7 years of relevant HR experience, preferably in BPO, IT services, telemarketing, demand generation, or a sales-driven organization.
-Strong experience in bulk hiring and managing frontline recruitment.
-Good knowledge of HR operations, payroll coordination, labour laws, and statutory compliance.
-Excellent communication, interpersonal, and conflict-resolution skills.
-Ability to manage multiple recruitment requirements simultaneously.
-Strong organizational, analytical, and problem-solving abilities.
-Proficiency in MS Excel, Google Sheets, and HR management tools.
-Ability to work independently and coordinate with senior management.
Preferred Candidate Profile
-Experience managing HR operations for an organization with 50–150+ employees.
-Experience in high-volume recruitment for telecalling, inside sales, lead generation, and business development teams.
-Ability to independently manage the HR department.
-Strong ownership, decision-making, and people-management capabilities.
-Comfortable working in a fast-paced and target-driven business environment.
What We Offer
-Opportunity to independently lead and develop the HR function.
-Direct coordination with senior management.
-Opportunity to build structured HR processes and policies.
-Professional growth in a growing demand generation organization.
-Competitive compensation based on experience and capabilities.
Reporting To: Management / Director
Role Expectation: The HR Manager will be responsible for independently managing the end-to-end HR function at SalesGarners, ensuring smooth recruitment, employee management, HR compliance, and workforce planning while supporting the company's business growth.